THE SVAKOM® QUALITY GUARANTEE
Welcome to SVAKOM
Thank you and congratulations on choosing SVAKOM. This guide includes everything you need to know about caring for and getting the best out of your SVAKOM product.
This document sets out the terms and exclusions of the SVAKOM Warranty for new SVAKOM products sold to consumers worldwide (excluding the USA and Canada).
OUR CUSTOMERS DESERVE BETTER
The original intention of SVAKOM came from concerns about the chaotic doll market.
We want to make high-quality and realistic sex toys to allow our customers to reduce the risk of purchase and have a pleasurable experience.
Therefore, through the control of product raw materials and manufacturing, we ensure that a safe and reliable product can reach our customers.
We believe that our customers deserve better products and more pleasant services.
[ COMPLY WITH THE EC COUNCIL DIRECTIVE ]
The "CE" mark represents that
the product manufacturer or service provider ensures that the product complies with the corresponding European Union directives
and has completed the corresponding evaluation procedures.
The "CE" mark is a safety certification mark that is planned as a market supervision measure and has executive authority.
SVAKOM's products comply with the specifications of CE certification and can be safely circulated in Europe and around the world.
[ COMPLY WITH THE RoHS DIRECTIVE ]
RoHS is a mandatory standard formulated by EU legislation that is mainly used to regulate the material and processing standards of products,
making it more conducive to human health and environmental protection.
The RoHS directive restricts the use of six types of hazardous substances:
lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyls (PBB), and polybrominated diphenyl ethers (PBDE).
[ SVAKOM'S MSDS ]
MSDS is a chemical safety data sheet.
It is a comprehensive legal document on chemical characteristics,
provided by chemical production or sales enterprises to customers according to legal requirements,
including physical and chemical parameters, explosive properties, health hazards, safe use and storage,
and sixteen items, including relevant laws and regulations.
[ POST ON XBIZ ]
XBIZ is the world’s leading source for adult industry news and information.
You can browse the story of SVAKOM's star products at XBIZ
Click here to jump to the corresponding page.
[ CUSTOMERS' FIVE-STAR PRAISE ]
On our official website and social media platform, we have also received many loyal customers' five-star praise. 98% of customers give positive feedback.
The reason why SVAKOM has received these praises is that our professional customer service team adheres to the concept of customer-centricity, feedbacks the ideas and suggestions of every customer, and tries their best to meet the needs of customers.
You can also join our SVAKOM group to see more wonderful comment posts.
"YOU DESERVE BETTER!"
Guaranteed After-sales Service
We provide you with guaranteed after-sales service.
Every comment you make will be answered, and every call you make will get feedback.
From the stage of purchasing, ordering, shipping, to receiving, we will answer any of your questions throughout the process.
SVAKOM's Tagline
EXPLORE YOUR LIMITS！
We sincerely believe that you deserve better products, better services, and better sex experiences.
SVAKOM will always listen to your voice and provide you with a more satisfying SVAKOM journey.
Please enjoy the gift you are born with.
Welcome to a world self-acceptance, become one of us!
Here, self-pleasure thrives, untouched by judgment’s weight.
Unleash your fire of untamed fantasies.
Open up, seize the moment, and let SVAKOM be your side.
Contact Us
You can choose:
- 1.Send an email to support@svakom.com
- 2.Post on social media
Please be careful to buy low-priced website products without any qualifications.
Sincerely, thank you for your trust and loyalty to us!
EXPLORE YOUR LIMITS！
